Meet our team

What's the best thing about working at NIBE? 

It’s the people. The team is friendly and knowledgeable. Our management structure is non-hierarchical, and our ‘open door’ approach means help is never far away should you need it.

What helps you keep motivated? 

I love the industry and dealing with housebuilders, and I love being involved in a renewable and sustainable product that is actually making a difference.

What’s your biggest achievement? 

Establishing close relationships with customers and being there for them with integrity through the ups and downs. On a personal note, I’ve raised two children to the ages of 29 and 30 and I’m very proud of them.

What do you do in your spare time? 

With my own housebuilding project underway, I spend a lot of time at the moment researching and keeping abreast of styles, décor and design. Normally, though, I’d prefer to be skiing or sailing.

Are you a cat or dog person? 

I’m both really, but as we have four cats, I’d better say cats…

How do you like your coffee? 

Anything through the Nespresso machine.

What's your favourite TV show or film? 

Gladiator, and I hesitate to admit it but we’re in the middle of watching Below Deck at the moment.

Does pineapple belong on pizza? 

If you like it, go for it!

What’s the biggest lesson you’ve learnt in life? 

Enjoy the good times and be humble.

What advice would you give your younger self? 

Worry less!

What’s your favourite food? 

All Indian food.

What’s your favourite drink?

 A nice glass of red wine.

What's the best thing about working at NIBE?

Definitely the people! I absolutely love the team I work with, we work hard and the job is fast paced, but the people I work with mean there's never a dull moment, we all keep each other going and there's always something to make you laugh, even if it is Caroline's singing!!

How long have you been working at NIBE?

Since I joined NIBE in July 2023

What's your biggest achievement?

Not a personal achievement but seeing my Daughter graduate with both a first class honour's degree and a first class Masters degree and also watching my big little Brother cross the finish line of the London Marathon in 2022, proudest moments of my whole life, I'd be lying if I said I didn't cry

What do you do in your spare time?

On a weekend I volunteer as a receptionist at our local cancer hospice, Ashgate Hospice. I absolutely love getting out for a run along the local canal, which rather usefully helps to counterbalance my rather unhealthy obsession with Cadbury Wholenut! I also love spending time with my lovely Husband, especially a Monday evening watching Mastermind and trying every week to beat our highest score which is currently 35!

Are you a cat or dog person?

Cats, especially my rather chunky orange one, Oswald, but only because Velociraptor was not an option. Dinosaurs are life!

How do you like your coffee?

You just can't go wrong with a good old cappuccino, can you

Does pineapple belong on pizza?

Definitely, absolutely, catergorically NOT!!!!!

What's the best thing about working at NIBE?

For me the sense of being a team and that you can always get advice and help from anyone and to feel valued as a employee not just a number.

How long have you been working with heat pumps?

As a qualified FGAS engineer it's fair to say since I started work in 1977 god that makes me sound ancient 

What helps you keep motivated?

Everyday is a learning day and as a FSE meeting clients gives me such a buzz and the odd cuppa and slice of cake 

What do you do in your spare time?

I like coarse fishing, also member of an Air rifle club, play games on the old computer but not very good at that possibly an age thing 

Are you a cat or dog person?

Love both had more cats though ,future plans are now my wife works part time to have a long haired Dachshund

What's your favourite TV show or film?

Saving Private Ryan awesome can watch over and over modern day classic

What's the best thing about working at NIBE?

I would definitely say the people. To have such a collection of colleagues that are friendly, fun and supportive but also hard working, dedicated and passionate about what they do, makes  the working environment enjoyable. Something that can be rare to find.

What helps you keep motivated?

I would have to say, seeing results from the work that I do, especially supporting installers through their training journey to become NIBE Pro Installers and MCS Registered. I find it so rewarding supporting and watching people grow and develop.

What qualifications do you have?

As well as my G.C.SE's and A-Levels, I have continued undertaking qualifications throughout my career and I have gained numerous diplomas in areas of customer service, operational delivery profession, facilitating learning and development, managing the delivery of services to customers up to level 4 and most recently, NVQ in Change Management

What's your biggest achievement?

I would have to say completing my diplomas in a broad range of subjects and putting them to use in my professional capacity. I would also say that another big achievement was raising over £1,000.00 for the Royal British Legion by knitting poppies

What do you do in your spare time?

I like to spend quality time with close friends and family as much as I can, usually going out for a meal and a drink. I sometimes like to lock myself in the kitchen experimenting creating new dishes and I also like knitting, mostly stuffed toys 

How do you like your coffee?

I like my coffee strong and lots of it

What's your favourite TV show or film?

I have to say I do like the TV series Columbo and one of my favourite films would have to be Green Mile

What is the best thing about working at NIBE?

The people and the product.

What helps you keep motivated?

My desire to progress in my career and go on nice holidays with my family!

What's your biggest achievement?

My biggest achievement is being a proud mum to my little boy. Professionally, my biggest achievement is progressing at NIBE and my CIM Level 6 qualification. 

What do you do in your spare time?

I enjoy spending time with family and friends, travelling and experiencing new cultures when I can. 

Are you a dog or cat person?

Dog. I have a Dachshund called Boris.

What’s the best thing about working at NIBE?

I would have to say the people. I work in a great team which makes facing new challenges even more enjoyable. Attending events is also a lot of fun as I get to see those who don’t work in the office. I have a great spot in the office so it’s always easy to speak to those around me.

What helps you keep motivated?

Seeing the impact of the work I am doing is always a strong motivating factor. Working towards and achieving a common goal is also a good motivator as achieving things as a team is better than achieving them alone in my opinion.

What’s your biggest achievement?

I’d have to say completing my master’s degree. It was certainly a challenge but it’s helped put me in the position I am today so it was definitely worth it

What do you do in your spare time?

I spend a lot of time with my girlfriend. We’re quite outdoorsy so enjoy going on walks and getting out and about. We also watch a lot of TV together, most recently Traitors which was surprisingly good. Currently we're watching Detectorists. When I’m by myself I watch a lot of sports and I play fantasy football. I play guitar as well

What’s your favourite TV show or film?

Lord of the Rings (Extended Edition)

How do you like your coffee?

In the sink, I’d drink tea over coffee any day.